Privacy Policy
A legal disclaimer
This Privacy Policy is currently a preliminary draft and is provided for general informational purposes only. It does not constitute legal advice and has not yet been formally reviewed or approved by legal counsel. Our Helping Hands of East Texas, LLC is in the process of finalizing its official privacy documentation to ensure compliance with applicable Texas and federal laws. Until such documentation is completed, visitors should understand that policies and procedures described on this page may be subject to revision or modification without notice. For questions regarding how your information is handled, please contact us directly on our contact page.
Introduction
Our Helping Hands of East Texas LLC is Texas-based non-medical elderly sitting and companion care provider committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, and safeguard information submitted through our website in accordance with applicable state and federal laws.
Information We Collect
When you use our website contact form, we may collect your name (if provided), email address, phone number, and any message content you voluntarily submit. We do not collect payment information, medical records, or other sensitive personal data through our website.
How We Use Your Information
The information you provide is used solely to respond to inquiries, communicate about services, follow up regarding service requests, and provide customer support. We do not use your information for unrelated marketing purposes without consent.
Information Sharing
We do not sell, rent, or trade your personal information. Your information may be shared only when required by law, to protect our legal rights, or with trusted third-party service providers who assist in operating our website, if applicable.
Data Security
We implement reasonable administrative and technical safeguards to protect information submitted through our website. However, no method of electronic transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and Website Tracking
Our website may use basic cookies or analytics tools to improve user experience and website performance. You may disable cookies through your browser settings; however, certain features of the website may not function properly.
Texas Privacy Rights
As a business operating in Texas, we comply with applicable privacy and consumer protection laws. Texas residents may contact us to request access to or deletion of information they have submitted, subject to legal obligations and record retention requirements.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy or wish to request access to your submitted information, please go to our contact page.